Terms and Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the PenLin Tech website, services, and any engagements with PenLin Tech. By accessing our website, using our services, or entering into a contract with us, you agree to these Terms.

2. Services

• PenLin Tech provides IT services including network installation, support, maintenance, and secure disposal of IT equipment.

• Service delivery will be as described in any proposal, quotation, or contract. Timelines, deliverables, and responsibilities will be confirmed in writing.

• PenLin Tech reserves the right to make reasonable changes to services, subject to agreement with the client.

3. Website Use

• You may use the PenLin Tech website for lawful purposes only.

• Content on the website is for general information and guidance. We make no warranties regarding accuracy, completeness, or fitness for purpose.

• Intellectual property, including logos, graphics, and written content, remains the property of PenLin Tech. Unauthorized use is prohibited.

4. Quotations and Payments

• All quotations are valid for 30 days unless otherwise stated.

• Prices exclude VAT unless specified.

• Payment terms will be as set out in the contract or invoice. Late payments may incur interest at the statutory rate.

5. Liability

• PenLin Tech shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services.

• Our maximum liability for any claim shall not exceed the total value of the relevant contract or quotation.

• We do not accept responsibility for loss or damage arising from improper use of equipment or failure to follow provided guidance.

6. Confidentiality & Data Protection

• PenLin Tech will handle personal data in accordance with UK data protection laws.

• Clients and users must keep any confidential information received from PenLin Tech secure and not disclose it without permission.

7. Termination

• Either party may terminate a service contract with notice as specified in the agreement.

• Termination does not affect accrued rights or obligations, including payment for work completed.

8. Governing Law

• These Terms and any contract with PenLin Tech are governed by the laws of England and Wales.

• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

• PenLin Tech may update these Terms at any time. Updated terms will be published on our website and take immediate effect for all new and ongoing engagements.

10. Contact

• For questions regarding these Terms, please contact: info@PenLinTech.co.uk